Customer Experience Standards

Customer RelationsLeave a comment

The Key to great customer experience Much has been said about the importance of customer experience. We, here at Altaqnya, have written about its meaning and its position as one of the pillars of success as a modern business, but you may be wondering why having set standards specific to Customer Experience is important or…

Call Center

Customer Relations, ServicesLeave a comment

What is a call center? It’s often the face of the company A call center is simply a location, often an office, that is used by organizations and businesses to interact with customers and clients over the phone. These offices are staffed by teams of trained personnel that make and take these calls.  There are…