Call Center as a Service (CCaaS)
- Cisco Contact Center Express hosted on our VCE (Vblock) based cloud
- Hosted UCCX.
- Installation/Configuration of recording system.
- Integration with Ticketing system.
- Agent Hiring and Training.
- Agent management.
- Technical Support.
Our company is hosting Libyana’s contact center in the area of Contact Center using the state of the art Cisco Solution. Our services were designed to manage all aspects of the Contact center. We overlook the entire process from providing the technology to run the center effectively to hiring and training agents, and overlooking their development.